Even without that, there's no defensible reason that rudimentary features and capabilities haven't been adopted - a couple of really basic examples include: AirBnB platform team seems completely non-responsive to user feedback, further souring perception of the organization.Īt a minimum, hosts (and guests) should have a place to register enhancement requests, that includes a way to see that AirBnB is acknowledging, prioritizing and (if accepted) incorporating them into its roadmap. Having every click serve a new page is especially time consuming given the slow response time of the AirBnB web servers, literally can take minutes to perform a simple function, and I bet most of us have more going on in our daily lives than interacting with AirBnB.Ģ. AirBnB web navigation is unnecessarily cumbersome in ways that impede host productivity and increase phone support volume hence cost.
User835's comments throughout the above thread are spot on:ġ.
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